Technical Account Manager

Being a part of such a fast-moving industry as iGaming, the company knows no limits and is growing rapidly through its dedication to innovation and constant improvement. This is the reason why we are expanding our Operations Department team and now we are looking for some fresh and enthusiastic people to come and join us in the exciting digital world of iGaming.

Responsibilities

Lead and manage integration projects from the initial phase until their closure.
Single point of contact for the provider during the integration process.
Be responsible for the delivery of releasing new games and providers for the clients on the platform.
Provide daily support and troubleshooting of technical issues, which occur during the scope of integration or other client-related projects.
Plan and provide quality assurance for project deliverables.

Communicate closely with all parties on a daily basis on both coordination and technical level.
Be familiar with all the current regulations of the company, which are related to the daily obligations of the technical account manager.
Perform high-risk management to minimize the risks during the project delivery
Constantly monitor and report on the progress of the projects to all stakeholders.
Making proposals for improving products, programs and work processes and take part in bringing those improvements to production

Requirements

Experience in managing customer relationships and software release
Experience in Project/Account management
Fluent in English and strong interpersonal skills

What we offer

Competitive salary
13th Salary
Performance evaluation & salary review twice a year
25 days paid annual leave
Work from home option -2 days weekly
Flexible working schedule
Additional health insurance – premium package
Fully paid annual transportation card
Fully paid Sports card
Free company shuttle by the office
Sports Teams/Sports events
Professional development, supportive company culture, and challenging projects

Company-sponsored trainings
Tickets for conferences and seminars
Team building events and office parties
Referral Program
Free snacks, soft drinks, coffee, and fruit are available always
Birthday, newborn baby, and first-grader bonuses
Corporate discounts in various shops and restaurants
State-of-the-art modern office
Positive working environment and chill-out zone (PS4, table tennis, football, and lazy chairs)

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Technical Account Manager

Responsibilities

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What we offer

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