Account Manager, Operations Department

Being a part of such a fast-moving industry as iGaming, the company knows no limits and is growing rapidly through its dedication to innovation and constant improvement. This is why we are expanding our Operations Department Team and now looking for some fresh and enthusiastic people to come and join us in the exciting digital world of iGaming.

Responsibilities

  • Build and maintain strong long-term relationships with the assigned clients/accounts
  • Act as the main point of contact within your clients’ organizations
  • Constantly research and be aware of the content offered by your assigned accounts
  • Understand clients’ business needs and act as an advisor
  • Get feedback from our partners and translate it into product, marketing, and operations improvement
  • Be the main POC between EGT Digital’s different areas and the partner
  • Proactively identify, plan, and execute customer growth enablers that will secure the company’s strategic long-term position
  • Develop, implement, and maintain an account plan that defines key customer revenue-driving activities, and activity objectives
  • Represent the company at events and exhibitions tailored to online gambling operators

Requirements

  • 3+ years of experience within the online B2B industry as an Account Manager or Project Manager (will be considered as an advantage)
  • Experience in the online gaming industry
  • Experience managing key accounts and a proven track record in growing an existing business portfolio and in achieving established revenue targets
  • Experience in remote account management and/or support
  • Strong negotiation skills
  • A problem solver proactive approach
  • Good levels of experience working to contractually agreed commercial terms
  • Experience drafting proposals and presenting to clients

Soft skills

  • Self-starter with a positive, get-done attitude and willingness to take on and contribute in any cross-functional areas the team needs at any given time
  • Must understand and buy into the core values, vision, and mission of the company
  • Must have a drive for professional development and actively engage in team improvements
  • Excellent communication skills
  • Good team player

What we offer

  • Competitive salary
  • 13th Salary
  • Performance evaluation & salary review twice a year
  • 25 days paid annual leave
  • Work from home option -2 days weekly
  • Flexible working schedule
  • Additional health insurance – premium package
  • Fully paid annual transportation card
  • Fully paid Sports card
  • Free company shuttle by the office
  • Sports Teams/Sports events
  • Professional development, supportive company culture, and challenging projects
  • Company-sponsored trainings
  • Tickets for conferences and seminars
  • Team building events and office parties
  • Referral Program
  • Free snacks, soft drinks, coffee, and fruit are available always
  • Birthday, newborn baby, and first-grader bonuses
  • Corporate discounts in various shops and restaurants
  • State-of-the-art modern office
  • Positive working environment and chill-out zone (PS4, table tennis, football, and lazy chairs)

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