CRM Coordinator

Being a part of such a fast-moving industry as iGaming, the company knows no limits and is growing rapidly through its dedication to innovation and constant improvement. This is why we are expanding our Platform&Payments Department team and now looking for fresh and enthusiastic people to come and join us in the exciting digital world of iGaming.



  • Act as the primary point of contact for clients regarding CRM matters
  • Maintain ongoing communication with online casino game providers
  • Respond promptly to client inquiries, concerns, and information requests
  • Address and resolve CRM-related issues raised by clients in collaboration with gaming providers
  • Ensure timely resolution of customer complaints and concerns
  • Share client feedback and insights with relevant teams for continuous improvement
  • Maintain accurate and up-to-date records of client interactions
  • Work closely with internal departments
  • Negotiate terms and conditions for collaborations that align with business objectives
  • Coordinate new game releases, updates, and promotions with providers


  • Excellent English language skills (written and spoken)
  • 3+ proven experience in a similar role within the online gambling industry
  • Strong negotiation and interpersonal skills
  • Excellent organizational skills to manage multiple tasks and deadlines
  • Familiarity with CRM software is advantageous
  • Kafka/Reddis

What we offer

  • Competitive salary
  • Performance-based annual bonus
  • Performance evaluation & salary review twice a year
  • 25 days paid annual leave
  • Work from home option -2 days weekly
  • Flexible working schedule
  • Additional health insurance – premium package
  • Fully paid annual transportation card
  • Fully paid Sports card
  • Free company shuttle by the office
  • Sports Teams/Sports events
  • Professional development, supportive company culture, and challenging projects
  • Company-sponsored trainings
  • Tickets for conferences and seminars
  • Team building events and office parties
  • Referral Program
  • Free snacks, soft drinks, coffee, and fruit are always available
  • Birthday, newborn baby, and first-grader bonuses
  • Corporate discounts in various shops and restaurants
  • State-of-the-art modern office
  • Positive working environment and chill-out zone (PS4, foosball-table, and lazy chairs)


    Attach resume *

    Attach cover letter


    Attach portfolio

    By clicking the “Apply now” button you expressly give your consent as described below and as set out in our Privacy policy for EGT Digital to collect
    and process your personal data. EGT Digital collects personal data in accordance with the applicable national and European legislation. The data collected by EGT
    Digital is limited to the information provided in your application form and the complementing documents. EGT Digital collects and processes personal data solely for
    recruitment purposes and only during the application and screening processes. All applications will be treated in strict confidentiality and only the approved candidates will be invited to an interview.

    If you want the submitted data to be considered in the evaluation process for all positions matching your professional profile, please click the “I Accept” button.

    Apply now

    icon close

    You must be over 18 years old to visit this site

    Please, verify your age to enter.

    I am over 18

    I am under 18