Starting an online gambling business is not an easy task. It requires a lot of planning, preparation, and resources. Not sure where to start? No worries. We got you covered.
The iGaming industry is known to be one of the most profitable industries that provides opportunities for entrepreneurs to start and grow a successful business. To invest in iGaming, one needs to have a good development strategy and invest wisely. Therefore, this process requires a complicated decision-making process and it encompasses complex solutions. This article aims to provide you with some of the best practices and advice for launching a successful online casino startup.
Know the market
The iGaming industry is a vast one, encompassing different niches. Start with a thorough research of the top players in the gambling industry in your area. It’s always a good idea to know who the key providers and operators are, as well as the potential competition.
Next, try to understand the current business tendencies, what are companies doing in terms of products and services, and what are the customers looking for. We highly recommend reading any in-depth industry report that is publicly available to get acknowledged with the latest industry numbers, statistics, and forecasts.
If you’re considering entering the online casino market, there are crucial factors to take into account before launching your business.
Legality
Obtaining a license is a required step when developing an online casino start-up. This document will establish your entity as trustworthy and will contribute to attracting customers and retaining their loyalty. Therefore, it is essential to consider whether the start-up will be launched in a mature or an emerging market as this will have a huge effect on planning your budget. The registration and license fees for an iGaming startup vary by country and you can explore here some of the locations with favorable conditions.
Timeframe
Starting an online casino business requires both financial investment and time. While some aspects of the process can be expedited, others will inevitably take longer. To avoid running out of funds before generating revenue, it’s important to have a realistic timeline for obtaining the necessary licenses and becoming operational.
Know your audience
Identifying your core audience is key to a successful online casino business because iGaming products and services appeal to different demographics. Therefore, you should research your potential customers including preferred websites and games. Profile your ideal customer based on their playing and buying habits, personal preferences, geographic location, age, and gender.
This information will help you build a strategic plan, including identifying potential clients, choosing communication channels, and developing the right set of products.
Set budget
Once you decide on the goals, scope, and timeframe, it’s time to think about the costs. You need to plan an annual budget, its burn rate and additional expenses. In addition, when dealing with iGaming software development for casino startups, one should predict all the costs, while creating a minimum viable product.
Website development
One of the first things you should include in the budget is your website. The web design is crucial for attracting new players because it will determine if the customer will play. Despite the web design, user interface, and user experience are other highly important components of having a good casino website. The front-end and back-end are other crucial components of an effective website. If you have insufficient in-house resources, you may consider working with a reliable third party.
Game development
The casino games offered on your website will be one of the most important selling points of your business. Needless to say, profitability in the gaming industry is directly linked to quality. That’s why you need to offer the type of games players are looking for and it’s a good strategy to emphasize game features and design. The more attractive a game looks, the more attention it gets. Most importantly, the more accessible a game is, the more interesting it will be for the general audience. Regular winnings and bonuses could also make one game more interesting than the others.
An initial step for any casino startup should be whether to develop the games in-house or outsource them to a third-party developer. Both have their advantages and disadvantages.
Outsourcing
Outsourcing is a popular option for companies that do not want or cannot commit to software development, focusing entirely on the business side of things.
Outsourcing companies possess the right IT talent that will bring your business ideas and vision to life. Their skill set and experience will ensure that the custom software development will go smoothly from the prototyping to the end product. Sometimes getting an external developer or team of developers could be more beneficial as they have the necessary experience and knowledge of the casino industry and current market trends. In other words, they are aware of the customers’ needs.
Another advantage could be that the team management duties fall to the external partner, so you don’t have to worry about everyday operations. In addition, outsourcing could sometimes be less costly as hiring an external team could help you save from recruiting new employees as well as software and hardware costs.
In-house
In-house platform development is the way to go if you want full control over the production process. This method allows you to keep a close eye on each stage of development.
In-house also lets your teams communicate better which in turn improves collaboration. Having your team working on your product will ensure that quality and compliance standards are met. In-house teams are usually more involved and motivated in the products they work on, as this reflects directly on the reputation of the company and the team involved.
Cost-wise in-house development could be more expensive as companies will be paying for everything from staff to online and offline infrastructure, software licenses, and any other expenses in between. Also, assigning additional tasks to your developers pressure them and potentially, might slow down other projects.
When deciding whether to outsource production, startups should consider their level of readiness and in-house resources. In other words, outweighing own strengths and weaknesses is the best method of deciding on the development process and subsequent steps.
Hiring
Starting a brand-new business venture requires detailed planning and careful budgeting. Hiring staff should be prioritized as it lays the foundation of your future casino endeavor. Therefore, attracting the right talent is crucial for launching a successful casino game that meets the audience’s needs.
Software
Choosing a reliable software provider is another important step towards developing your player base. Casino startups should look beyond the popular titles and attractive designs when choosing an online casino software provider. Above all, one should seek a stable and resourceful iGaming platform that incorporates casino management. Key elements that every casino management software should have are:
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CMS – an important tool, which is used for managing, updating, and optimizing the content and functionality of an iGaming website. This instrument can contribute not only to creating a user-friendly interface but also to providing useful reports and analysis. Integrating a reliable Content Management System will help you to deliver accurate content for your customers.
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Player management system – an instrument that is focused on managing and maintaining player-related aspects. This included user registration, profile management, communication tools, and data analysis. Therefore, the platform allows you to create a secure and personalized experience for your customers.
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Bonus engine – a system that is designed to manage and implement different types of bonuses and promotions. The purpose of this instrument is to improve player engagement, attract new customers, and retain existing ones. By integrating a bonus engine within the iGaming business, you will create a rewarding experience for your players.
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Payment system – a crucial infrastructure that is responsible for handling financial transactions within your business. This system ensures secure and efficient payment between the customers and the iGaming providers. Some of its functions include currency management and transaction tracing. Having an efficient payment system will result in establishing your business as trustworthy and reliable.
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Anti-fraud system – a tool that is designed to detect and prevent fraudulent activities such as payment fraud and bonus abuse. The implementation of a strong anti-fraud system will guarantee the integrity of an online gambling platform.
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Retention email system – an application that is vital for creating and maintaining strong relationships with customers. Having in mind that the marketing efforts within the industry are strongly influenced by legal restrictions, integrating a retention email system will allow you to communicate with your customers and inform them about your business.
When choosing an online casino management software, businesses should make sure they implement a system that is regularly updated and serviced. Professional software providers always make sure to offer full technical and after-sales support. One of the most reliable platforms that will help you to build a successful and competitive iGaming business is the EGT Digitals’ X-Nave platform. Therefore, one can choose to use this platform as an integrated iGaming solution or as separate products, serving its specific needs. Naturally, the market offers a multitude of alternative solutions for consideration as well.
Promotions and loyalty programs
One of the key aspects of any gaming casinosoftware is the bonus system. This is an industry-standard lead generation toolthat is an effective instrument for attracting new players. First-time sign-upsand daily sign-up bonuses will increase the retention rate of the customers.For instance, these bonuses could be several free spins, free credits, andother additional features. An efficient practice to gain new customers could bealso a free online casino tournament with an attractive prize pool.
The iGaming tools should incorporate loyaltyand VIP programs as they are crucial for players’ retention. You need a base ofloyal clients in case new casino participants decrease. It is also a good ideato reward loyal players with free credits and other incentives to keep themengaged. Early access to new games is another way online casinos can use tokeep seasoned players invested.
RNG
Due to the increased concerns for responsiblegambling, online casino games must remain transparent and fair. Random NumberGenerator (RNG) modules ensure that the experience across your gaming onlinecasino website remains positive and enjoyable. This is one of the keycomponents of any online casino software, and as such it should be prioritizedover other features.
Software stack
Game and software developers use differentinstruments to turn ideas into exciting and thrilling online casino game experiences.Everyone has their own preferred set of programs, but if you’re new, andwondering where to begin, we compiled a short list of useful applications foronline casino developers. However, there are various other options on themarket and we encourage software developers to experiment and find the optimalsolution for their workflow.
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Visualization – Adobe Photoshop, GIMP, Pixelmator, Inkscape
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UI/UX Design – Adobe XD, Figma, Axure RP, InVision
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3D Modeling – Adobe After Effects, Blender, Autodesk 3ds Max, Cinema 4D
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Game Engines – Unreal Engine, Unity, CryEngine, GameMaker Studio, Godot, Lumberyard, Buildbox
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Programming Languages – Java, JavaScript, C#, C++, Python, HTML5, Lua
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Testing Tools – Unreal Engine Automation System, Unity Automated Testing, Appium
Marketing
Once you decide on software development, budgeting, and hiring, comes the next logical step – letting everyone know about your business. This is where marketing comes in.
Behind every successful online casino lies an effective marketing strategy. Competitor research, buyer personas, and market trends are just some of the required steps necessary to create a viable marketing plan. Your marketing strategy should utilize top promotion methods, best online advertising practices, and the latest brand development trends. Considering the intense competition and the numerous online casinos, a robust marketing strategy is a vital element for the success of your business.
A successful marketing strategy will also make heavy use of search engine optimization (SEO). Here the choice once again falls on whether to do SEO in-house or outsource it, but either way, this type of marketing is needed as it directly affects website traffic and visibility, content optimization and distribution, and lead generation among other things.
When creating your marketing strategy for an online casino business, it is important to consider utilizing variety of ad formats in different platforms. The best way is to mix paid ads with organic traffic. If you have a digital marketing specialist, give him room for experimentation because only some strategies will work. The industry is highly competitive and saturated, so it is crucial to use all tools at your disposal to stand out and stay ahead of the competition.
Another thing worth mentioning is email marketing. It is a great way to retain old players, and potentially reach new ones with newsletters and regular company updates. Consider pairing email marketing with your content (blog posts, white papers, case studies) to maximize lead gen efforts.
Finally, online casino websites should work on an effective affiliate marketing strategy. If you are an emerging iGaming start-up most certainly you will lack the player base needed to sustain your business. This is where affiliates come up. These are usually other players, industry insiders, or marketers who have built a solid industry reputation and accumulated a sizeable audience. They can help you reach your target audience, and increase your website traffic, which will position you among the top industry players.
Conclusion
Launching an online casino website is a serious endeavor that requires serious capital, a solid business plan, and a feasible product roadmap among other things. The huge popularity of the iGaming business makes this industry an extremely attractive option for people looking to start their venture, or planning their next investment move.
Developing a top-notch software suite is crucial for a successful online casino as it will contribute to meeting customers’ expectations and retaining their loyalty. A deep understanding of player’s behavior and a sound business plan should help future online casino owners to create realistic financial forecasts and achieve a positive ROI.
Casino startups can speed up the software development phase with a third-party casino software solution, eliminating the need for any back-end development. Trusted online casino providers like EGT Digital offer a full suite of iGaming software solutions designed to answer the ever-growing needs of casino operators for an all-in-one, flexible, and highly customizable solution.