Technical Support

Being a part of such a fast-moving industry as iGaming, the company knows no limits and is growing rapidly through its dedication to innovation and constant improvement. This is the reason why we are expanding our Platform Department team and now we are looking for some fresh and enthusiastic people to come and join us in the exciting digital world of iGaming.

Responsibilities

  • Monitor numerous systems
  • Provide basic B2B and in-house technical support via email/ticketing platform
  • Participate in functionality tests & new application introductions
  • Creating reports at the request of the line manager
  • Creating reports at the request of the line manage
  • Consult our clients about the specifications of the company’s products
  • Collaborate with other team members to provide high quality support
  • 8-hour shifts – day and night, flexible working schedule
    Initial and regular trainings

Requirements

  • Very good command of English (B1-C1)
  • Decent PC literacy – MS Office, Internet, Linux applications

 

  • Ability to multitask
  • Ability to work in an already defined style
  • Ability to multitask

What we offer

  • Competitive compensation package
  • Competitive salary
  • 13th Salary
  • Performance evaluation & salary review twice a year
  • 25 days paid annual leave
  • Additional health insurance – premium package
  • Fully paid annual transportation card
  • Fully paid Sports card
  • Free company shuttle by the office
  • Sports Teams/Sports events
  • Professional development, supportive company culture and challenging projects
  • Company-sponsored trainings
  • Tickets for conferences and seminars
  • Team building events and office parties
  • Referral Program
  • Free snacks, soft drinks, coffee, and fruit available always
  • Birthday, newborn baby, and first-grader bonuses
  • Corporate discounts in various shops and restaurants
  • State-of-the-art modern office
  • Positive working environment and chill-out zone (PS4, table tennis, foosball, and lazy chairs)

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